FAQ

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How can I track my order?

Once your order has been shipped, we will send you an email containing tracking information. You can use this information to track the status of your package through the carrier’s website. If you need any assistance or have further questions, please feel free to reach out to our customer support team, and we will be happy to help.

When will my order be shipped?

Since this bracelet is customizable, if the style you selected is in stock, we will ship it within 3 to 5 business days. If additional materials are needed or customization is required, shipping may take up to 14 business days.

What payment methods do you accept? 

We accept credit cards, PayPal, and other common payment methods.

Do you offer international shipping?

Yes, we offer international shipping. You can select your region’s shipping option at checkout.

How do I choose the right size?

To choose the perfect bracelet size, follow these simple steps:

1. Measure Your Wrist:

Use a piece of string or a soft measuring tape to measure the circumference of your wrist. Make sure it’s snug but not tight.

2. Check the Size Chart:

Once you have your wrist measurement, compare it with our size chart to find the size that matches your wrist.

3. Select Your Preferred Fit:

• For a snug fit, choose your exact wrist size or a size slightly smaller.

• For a loose fit, choose a size that is 0.25-0.5 inches (0.5-1 cm) larger than your wrist measurement.

 

If you’re still unsure, feel free to reach out to us, and we’ll be happy to help!